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I spoke with Roman (the owner) of Lucky's Tree Services and ordered a cord of firewood to be delivered at any point within a several weeks time range. Roman said he would take care of it. Twice during that time, I called and spoke with Roman to make sure he was still on track to fulfil his commitment; he guaranteed me that he would make the delivery before the last date of our arrangement. Well, the last day came and went with no delivery and no contact from Roman. I called him and was told he just didn't get to it. That is a sorry excuse, from a sorry excuse of a business. I cannot think of any reason to trust this guy again. I suggest any and all potential customers seek services and product elsewhere.
Tip for consumers:
Do not use this company.
Products used:
None. The company did not deliver.
I contacted CPAP.com with an issue I had about an order. I spoke with Brandy T. In Customer Service and I am delighted to report that I have finally met a Customer Service Rep. Who understands the meaning of the words, "Customer Service". Brandy T. Was helpful, courteous, patient, kind and a delight to work with. She went beyond the requirements of the job and truly helped me. I am so glad she was the CS Rep who took my call. I will certainly use CPAP.com in the future.
Mary P.'s review of CPAP.com earned a Very Helpful vote
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Hi Mary,
We are glad to hear that you received level of service you deserve. We'll be sure to share your kind words with Brandy and please let us know if there is anything else we can assist you with.