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Mary R.

Contributor Level

Total Points
81

1 Review by Mary

  • Lazada

9/20/16

I hope Na maprocess nio un item Na niReturn ko, so I expect nareceive nio Na ung item via delivery from LBC, as I read from your website, ievaluate nio pa un item for two days and you inform the consumer regarding the item that return in to your office or warehouse. And please update on me asap..., I hope I'm not getting disappointed on my second purchasing into your online shop, the first I purchased is, I was contented I received good quality and delivery process so I expect more in this matter that I return my item and replace a new one, because the item that I return immediately was defective... thank you reply asap!

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Lazada P. – Lazada Rep

Thanks for reaching out to us, Mary. May we ask for your order number so that we can give you an update na rin po? Also, have you checked po ang email address na ginamit nyo sa pag-place ng item na binalik? Dito po kasi nagbibigay at nagsesend ng updates ang aming Return's team regarding the evaluation results. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+), call our CS hotline at 02-7958900 for further assistance and updates, email us at www.lazada.com.ph/contact/ or engage in our live chat available from Mondays thru Fridays@ 9am - 6pm using the same link. Good day!

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