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The worst customer service ever. Random, unexplained charges showing up on my credit card that are impossible to track. I have asked for a documentation of charges multiple times to no avail. I am 61 and this is the 2nd time in my life that I have taken the time to write a review. I could go on and on but it's been so exhausting. My experience was SO terrible that I even wrote to the CEO weeks ago and have not received a response.
Mary S.'s review of Serena & Lily earned 7 Very Helpful votes
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I ordered a bed and foundation from Serena Lily. The foundation came and would not fit through...
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