This company really has gone downhill. I called Paypal 10 times because they kept on reversing my payments every time I made a purchase. It really was getting frustrating. I spoke to the agents, supervisors and a manager all stationed in the Philippines. After wasting my time hours on the phone with these ignorant people I got absolutely nowhere! They never kept notes.
The merchant never canceled my order and neither did I. I also have a perfect rating with this company as I have been a member for 12 years. They DID NOTHING! NEVER TOOK RESPONSIBILITY!
I hate this company... STAY AWAY!