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Mat R.

Contributor Level

Total Points
80

1 Review by Mat

  • AlexNLD.com

4/2/23
Verified purchase

I purchased a screen for my Samsung phone. The product was good, showed up in good condition, with all necessary parts. I tested it as per their recommendations and found it to be working well. I installed it and it worked fine for almost 6 months. After which a few pixels died and a large line showed up on the display. I contacted customer support and they told me the installation was incorrect. This is obviously not possible since it worked fine and only became defective over time. Since then they have ignored all my emails and no longer reply to me.
Their website clearly states 1 year warranty. They are not honoring this.
Don't expect any support from them and if the product breaks, you're out of money.

Tip for consumers:
Pathetic service and does not support warranty

Products used:
Samsung screen replacement kit

Service
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