I have been dealing with Jim at epicmmo for about 5 years now. He's a reasonable stand up guy who deals fairly. He provides a service that's illegal under Blizzards TOS and often as such gets hosed by opportunistic account sellers. Every time I have had any problem with any account sourced from him he has promptly either resolved it with the original owner and in cases when this has not been successful he has provided me with a new account of equal or in one case greater value. What more can you ask for?