I bought a product from them and wasn't satified. I returned it for an exchange and I have't heard from them since! I have called and stayed on hold for at least an hour and then was hung up on. Talked to no one, only heard music. I have emailed a person that emailed me about my 1st product asking about how it worked but I told him I was sending it back for an exchange for another product and have since emailed him back about 3 times and still no response. I emailed there sales team, customer service & their contact us email but still no reponse after about 3 weeks! They have my money so they are happy i am guessing but looks like they aren't concerned about satisfying their customer! Sad!