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Matthew D.

Contributor Level

Total Points
80

1 Review by Matthew

  • RageOn!

6/8/20

Took over a month to get any kind of an update, at that point I was told my shirts were just finished coming out of printing and this is without any confirmations or email updates etc.

At this point I had requested that the order was canceled and I was to get a refund back to my card.
The support agent tried to offer me free shipping and I declined and was firm on the cancellation.
2 days later I get an email, it states my order is on the way!...

I reached back out to support and the essentially said oops! It's to late and the best they can do is give me a gift card for their site (which I will never order from again) or I can keepthe product I tried to cancel and I would get a 30% refund after a 15% restock fee...

Wow, just wow... The worst customer support I have ever dealt with. Now I have 3 shirts on the way, still have yet to see them, despite efforts to cancel and I am still paying 55% of the order! By the time I see the shirts it will have been almost 2 months since I ordered these.

Avoid RageOn like a pandemic! Awful service and overall experience!

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