Matthew M.

After 5 hours on the phone, nothing was done. I had someone from my internet company talk to me for 5 MINUTES and the problem was solved.

Then they kept calling me for days asking me to sign a document with my credit card number on it and requesting payment, after I had already done so on that initial call.

Apparently others had positive experiences, but frankly, I have no idea what they did to my computer, they didn't solve ANY problems, and were completely annoying to deal with. A waste of almost $300 and a whole lot of time. Furious.