Matthew R.

I've travelled extensively and have stayed in many apartments, hotels, Inns, etc. but this one was one of the worst places I've ever been to. It is grossly misrepresented on the Booking.com website and the entrance looks like a garage/parking area that was renovated. The inside is quite small and there is NO lighting at all or windows for any fresh air. There isn't a front desk at all, just a sign outside and then, they want you to pay for everything upfront. The apartment is super cramped and it's not even possible to use the microwave which is located in a cubby area above the bed. While the bathroom does have some newly renovated amenities, this was clearly all done recently and in order to take advantage of the refugee situation. There are prices listed on absolutely everything in the apartment and a clear sign of greed by the owners. I would NOT recommend ever staying here to be honest and cancelled my last night. I ended up staying at the Glass Cube hotel for I believe $5-8 more, but it was 100 times better, cleaner and so much nicer. DO NOT stay at this place!

Understandably the situation in Ukraine is devastating to say the least and it saddens me terribly, but considering I've been there twice, have some good friends and have even sent money to help under the circumstances, I sent UkraineDate several messages to cancel my membership and offer me a refund but have NEVER heard back from anyone. Their billing department is based in Australia and not Ukraine so all things considering that I'm not receiving the services for which I've paid, it only seems fair to offer some type of refund. I honestly wish things were different and that I can help those who are suffering, however it doesn't excuse the negligence and greed of the parent companies of these dating sites whose main job is to rip you off, along with creating fake profiles to entice one to a membership!