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Paid for FTP software implies that connections are secure, but connections are actually in the clear. I can prove it with Wireshark captures. I can recreate this issue over and over again. NOT a configuration problem. I requested a refund within the 30-day window only to be ignored. Their customer service won't talk to you on the phone unless you pay extra for 'Platinum Support'. Still fighting with these folks by email (when they are clearly in the wrong) a full 30 days later. I should get a lawyer involved given that my sensitive data was sent across the internet for any hacker to capture and steal. I wonder how many other people are at risk and don't know it? NCH clearly doesn't care.
Tip for consumers:
Insecure and outdated software, false advertising, poor customer service, refusal to give refunds despite being in the wrong.
Products used:
Filefort/Fling
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