I was in the process of ordering 5 greeting cards and when I went to pay, I was being charged $14 for shipping! Even if each card needed 2 stamps, at most it would cost $4! I was given the run around and had to make several attempts to contact Customer Service (which is a wireless phone) which proved to be no help. They would not waive the shipping fee. All they would offer was joining their "club" for $30/year to receive free shipping! This order didn't include anything heavy - just 5 cards! I will never try to order from them again and advise you to do the same.