My family like chick fil_a, we consider clean and yummy for a fast food restaurant, but the last 10 times we ordered, there was a missing item, this is so frustrating and we don't like it, either we order from the mobile app or in the restaurant, and that happened in more than one location, it's weird how they do this mistake like continuously, my daughter is crying now since 4 o'clock because they didn't put her sandwich in the order, and we can't go back to pick it up, we are so busy. It's so annoying