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Madonna F. D.

Contributor Level

Total Points
80

1 Review by Madonna F.

  • ModCloth

3/20/24

I ordered clothing for my daughter's birthday on January 10th, 2024. I was told I would be receiving information when the order is shipped. After I hadn't received information, I reached out to them and was told that their warehouse was moving and it would be shipped at the end of January. I didn't receive information by the middle of February and emailed the company and was told that the warehouse move wouldn't be complete until the end of February. Now it is March 20th and still, nothing. I have used this site before and have never had problems like this. I understand delays happen BUT the company should reach out to me; I shouldn't have to chase them down. I have just emailed them for a status update. I'm waiting to hear what is happening.

This is it. They have lost my business.

Madonna Davis

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