Mela V.

I placed a direct order and paid for 2 day shipping. 11 days later I received the product, even though I canceled the order several times, once it didn't arrive on time. I needed the products I ordered in the timeframe I paid to have them delivered by, and therefore, had to purchase locally and supplement with different brands. They ignored approximately 5 attempts to cancel. When the shipment arrived I opened the box to grab the return shipping label, only to find that they didn't provide one. I had to pay out of pocket to return their products back to them. 21 days later and I have still not received the promised phone call from management, or my money back. The absolute worst experience I've had with a company, ever! Find a different brand, their product isn't worth supporting such piss poor customer service.