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It was ok until I tried to change a checking account to my square checking mind you my regular business checking account was still valid and on there! I get suspended immediately saying I can't use that type of checking account (figured since all my money goes through there be easier) but no problem I could have just changed it back to my original business account which was still on there. Nope, drastic, absurd and extreme measure to suspend. After weeks of back and forth chats and emails that take 4 days to respond I decided to change companies oh and yes weeks later they unsuspended it. No thanks bye bye horrible customer service and response time.
Tip for consumers:
Wish I knew they don’t answer phones and majority is all done by slower than slow emails
Products used:
Payroll service
Meg M.'s review of Gusto earned a Very Helpful vote
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