I place an order 11-25-16, the payment was settled 11-28-16 and my ordered still has not shipped. I reached out to customer service. I did get an email apologizing, but no indication as to when my order will ship.
The website proudly advertises " "Today, we are announcing that all orders will be shipped from our warehouse within one business day. This means orders within the contiguous U.S. will arrive within a few days from the time you place your order." This is simply not true.
Hello Meg! Again, we are so sorry for your sour experience with Blitsy. We love our customers dearly. From checking back through customer success team's tickets, we resolved this issue for you in a satisfying way and this ticket was solved out on December 5,2016. Admittedly, we experienced a bit of a delay when we switched over to our new business model, which again we apologize for. Now our operations are stronger than ever and nearly every single order ships out within one business day. :)