If you write a mail, you get a ticket number and then you wait and wait and wait. Nothing works with Advandate. I would feel ashame when i sell people such a software which is full of mistakes. For example, in English language man is man, if you change to German language this man is suddenly a woman. Next language nothing shows. To choose a country is not possible, only mistakes after mistakes. To get the money back - no chance. Stay far away from that company!