Well, here is my story.
Couple of months back, my account got limited for a project worth $2000.
I somehow submitted my documents to get it verified. My client, could not verify from his side so I insisted freelancer support to give back his money and atleast put off limit from my freelancer account so I can continue my work.
They did it.
I was charged 200 USD for accepting that project though, so I had negative balance of -200 USD.
Which then reduced to just 119 USD.
Yesterday, I completed a project of 35 USD on freelancer, but I got only 10 USD overall.
They again limited my account for reason of reversal of deposit made by me from my credit card. I mean, Really?
I dont even own a credit card.
Few days back, I had made my first ever deposit of 5 USD just to get the membership, & thats it!
I even tried to check my transaction history, which also said that NO deposit was made by ME.
This show totally mis-behaviour of Freelancer company & how they are cheating people for no reason.
They are spoiling careers!
Hello Mekey. Before anything, we want you to know that we appreciate that you are cooperating with us through our Verification Center. Please know that reversal of a deposit or what we call chargeback can only be filed by account holders as it is a right given by their issuing bank and we are also bound to follow their instructions as well. You may confirm this with your bank and ask further information if needed. Thank you and we are asking for your full cooperation until this gets resolved.