My Fitbit broke and I didn't want to spend the money for a new one. I saw the pop up on Facebook for FitShopPro's fitness smartband. I foolishly bought it. It took 4 weeks to get the band delivered. It looks cheap. I didn't even take it out of the package, and I ended up buying a Fitbit Charge 2 (which I LOVE!) I should have spent the money on Fitbit in the first place! This is a scam.
I took a little time to shop for my Fitbit - and I figured that shipping back to China would be very expensive. Then I looked at their return policy. You only have 7 days to decide whether you want to keep it or not. If you do not alert them of your desire to return within 7 days, you cannot return it.
This party really bothers me... you can only get store credit for a return. Why would I want to buy anything that ships from China and takes a month to get to me when I can buy it from Amazon or a local store and have it immediately?
Save your money and do not purchase this junk. I tried to find a spot to post my review on their website, but of course I could find no such area. Apparently they know how horrible their product is, and they want to hide the truth. Their website looks really nice, but their product is not worth the money.
Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.