January 8th, 2022
It's Just Lunch Wants Your Money - Don't Do IT! Be proactive for yourself and just say "NO."
Signed up during a 'Black Friday' sale in 2020. It's Just Lunch invests heavily in you all pre-sign up. Once they have your money, what they promised DOESN'T happen! The most frustrating aspect of the service is that if they do not send you a match, you cannot look any matches or take any action for yourself. ZERO customer service!
In over a year, I've been on one lunch. It took me many calls, emails to arrange the one lunch. They changed the time, very last minute. I live in the LA area yet had to drive LA freeways for over an hour to get to the lunch spot. I found out he drove over 2 hours. Both of us passed thousands of lunch spots, just to arrive at an overpriced, poorly serviced location.
Honestly, the experience was traumatic. The man they sent did NOT match his picture, his employment, any of my interests. Bottomline - I had a hard time getting out of there, getting away from him. He followed me to my car. He kept asking me out, wanted to get me drunk. He talked the whole time! The only time I intervened was when he said he would not text me - because his friend is in jail for extortion of a minor. I had to speak up! As a nurse who specializes in protect vulnerable children - I could not let that go. I had to correct him. But it did not matter. It did not stop his unwanted advances. I have a detailed log of my follow ups. It's Just Lunch has ignored me. I have called, emailed... I have asked simple questions about vetting, security, no reply. I have asked for a refund, to that they did reply stating my contract is 'serviceable'. They connected me with an online experience, seemed like a nice guy and he asked for my number - but then never followed up. IJL did not follow up. I am beyond frustrated! It seems like the best move I can make is to warn others. Don't give in! It is a waist of your time, energy, and money. Be proactive for yourself and just say "NO."
Hi Melanie, thank you for your feedback and time you took to express your concerns about your experience thus far. We just contacted you last week because Bruce needed to reschedule, so we are hard at work on your next and look forward to working with you one date at a time to fine tune the process and providing a positive dating experience. Thank you!