Melanie S.

I ordered a desk from Bison Office - it was shipped promptly but unfortunately a few parts were damaged in transit. When I contacted Bison Office to discuss getting replacement parts, I received a very prompt reply about how they would remedy the situation and then received regular emails over the next week to provide updates on the ordering, shipping and delivery of the replacements, along with a follow-up email after deliver to ensure I was completely satisfied! I had never heard or nor ordered from this company before, and it can be "dicey" these days to purchase online from a company you're not familiar with, but I would absolutely recommend Bison Office and will definitely consider them for any future office supply/equipment needs!

Ticketmaster "Fan Support" is an absolute joke - the most appallingly lousy so-called customer service I have ever experienced. I purchased tickets through StubHub and then received an email from the seller saying I needed to log into my TM account to access the tix. However, when I tried to log in, I got an error message saying I was blocked, as they thought I was a bot. I then tried calling TM's toll free customer service number and got a recording saying that phone line wasn't being monitored. I then tried emailing TM Customer Service and got an auto-reply saying their Cust Svc email account also wasn't being monitored and directing me to their Customer Service FAQ's, which said I needed to log into my TM account (the one I was blocked from accessing!) in order to reach Customer Service. I then reached out to TM "Fan Support" via Twitter and have been waiting for a week and a half now trying to get this situation resolved so I can access my tickets. Every 2-3 days or so, someone at TM sends me yet another question or form to fill out or asks for a screen shot or further documentation - just one big "run-around" with no actual resolution of the problem. After reading the numerous other terrible reviews of TM here and elsewhere, it's astounding to me how they continue to be in business. I'll never do business with them again.