Melissa B.

Awful stay at Hotel Gabrielle in Brooklyn, New York. The pictures definetely did not depict the home. The description was deceitful claiming there was two bedrooms when there was one. If you slept in the "second bedroom" which is truly a living room with a curtain, you had to sleep with cats. We got charged extra for a futon that was broken before we arrived. The place had roaches and you had to feed her three cats.

When we first arrived she had us waiting outside a cafe for almost two hours trying to get a key and ignoring calls.

I will never use air bnb again because they are useless mediaters. Never again!