Melissa F.

Ordered a product for Christmas was promised it would be here in time. Product never came. I called customer service to inquire about my product and was told my product was lost never did they contact me to make me aware of the situation, nor were they ever going to call. Customer service did not help at all they were rude and seemed to be incovienced by my phone call. So they asked me if I wanted a replacement well of course I did I assumed if you lost someone's product they would automatically contact the customer apologize and just ship a replacement but instead they waited for me to call. Now I am fighting for a refund. This is the worst company I have ever dealt with. DO NOT BUY FROM THEM!