I have ordered shoes from OnlineShoes.com for a few years. I would go back to their site because I was pleased with product quality, customer service, and ease of returns/exchanges. However, my most recent order in January 2017 includes 2 pairs of shoes that do not fit properly. When I went online to initiate a return, I found out that the site is now out of business. This is unfortunate. I liked the site. But now I am stuck with 2 expensive pairs of shoes that do not fit. Very disappointed.