Recently on 12/25/23 my card was somehow hacked, account drained, and netspend has been no help. They tell you to file a dispute which can take anywhere from 10 to 90 days and in the meantime you are out your funds. They do not do like traditional banks and credit your account.
We're sorry to hear about the experience you had. For assistance, please email social@netspend.com.
Thank you,
Netspend