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Took a much longer time to receive the Knobs. Wrong knobs was sent to me, trying to get in contact with customer service for a replacement is a nightmare. It took them so long and asking the same questions over and over again to place a replacement. After 3 weeks, no replacement order was initiated. I was forced to cancel the entire order for a full refund. Another nightmare just began... just sent the 3rd request to acknowledged the refund, but no answers. DO NOT BUY FROM THIS COMPANY! PERIOD!
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I have been waiting for a refund of over 9 months for $1,700. Have called multiple times, send...
Some how I missed these reviews when I ordered Baldwin parts on March 21st of 2020, for $194.70....
