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Legacy Box received our tapes on November 28th 2023. It is now March 26,4 month later and we still do not have anything back. The customer service telephone # wait times are literally hours while their laughable recording says their wait times average 8 minutes. Our experience is similar to other customers who claim terrible service. At this point we are not sure if they have lost our media because all we get as a status is 'in process'. Hopefully they have not lost our media as others claim to have experienced. IMHO DO NOT USE LEGACYBOX.
Tip for consumers:
do not use Legacybox
Mel M.'s review of Legacybox earned 2 Very Helpful votes
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