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Bose used to be an amazing company, amazing customer service etc. Since they have outsourced c/s (it has to be this, otherwise it makes no sense), things have gone downhill in a huge way.
I am still waiting on my refund, 5 months after they recieved the producr, spending hrs on the phone over the past 5 months and being promised my refund was "on the way". Beyond ridiculous.
I for one, as a diehard bise fan will be trying JBL to see it it is any better.
Products used:
I returned everything
Menashe F.'s review of Bose earned a Very Helpful vote
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