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Melodie E.

Cincinnati, United States

Contributor Level

Total Points
81

1 Review by Melodie

  • Menards

3/25/24

This has to be the worse place to shop for customer service and their ridiculous rebate policy. I was told by a manager at Menards if I was within a few weeks of the rebate period I would get a rebate on $1900 of tile! Nope refused it. I paid cash for the tile and had a previous rebate for $192.00. Well when I returned a few boxes they would not give me cash back but only a store credit! I had my receipt this is ridiculous! I told them besides using that store credit I was never using them again! Go Home Depot and Lowe's you have far better customer service. We have done 30 houses and four farms Menards lost a good customer! CUSTOMERS BE WARE!

Tip for consumers:
Poor store policies and customer service.

Products used:
Tile $1900.00 worth of something they were no longer going to carry. Read my entire review and do not shop at Menards.

Value
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