Micaela S.

I placed 2 orders on the same day, and I had recieved a 150 dollar gift card for my birthday and decided to put it towards gifts for christmas and something nice for me. I made sure to do my math when I placed the 2 seperate orders making sure it didn't pass the 150 dollar mark. My order total was about 147 dollars, I did the math multiple times. Two weeks pass and I only get the small order, the one I placed LAST. I wait another week for my big order, nothing. I contact customer service and they tell me the amount on my card was 133.93, that was my big order cost with shipping and tax, which would cover it and I would have nothing. The lady who had helped me didn't seem to be fluent in English, like it was her second language her grammar was a bit off, her service confused me and made me feel stupid about my order because I had done the math and this shouldn't be a problem, the only reason I didn't rate it one star is because I got my second package. NEVER buy from online, buy in store because I had to cancel my order for the stupidest reason since "my card has insufficient funds" I had never used it before because I had gotten it either that day or the day before and I wanted to put it to good use for this christmas since I plan to start working in the near future so I won't have to deal with bullcrap from them and my "insufficient funds"