I placed an order in August... still waiting. I get pat answers that they are working on it... same response on email every time... supposedly they are "backed up"? But it does NOT stop them from sending me adds for me to order more stuff. Buyer beware, don't order from this company they are not reputable and their customer support is vacant.
Tip for consumers: Don't!
Products used: they never sent me the shirts I ordered and its now been 12 weeks