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Bought 2 Planters, sent toothbrushes. Asked for tracking number they sent it after sending the toothbrushes. Absolute scam. Do not buy from them.
Tip for consumers:
Do not buy anything from Holiday discounts or suportier, scam.
This company is a straight scam. In the fine print they suggest you buy shipping insurance. If you did not your product never arrives. Then they say by policy they only refund less than half. Great business model, good pictures, take the money, refund half for over 100% profit. Do not buy from them.
Can not get my refund! Do not buy from this company!
Urgent notification of refund for order DD************** from Dealsmachine.com!
Message:
Ticket Status: Processing
Full Name: Beachpricing Inc.
Beachpricing Inc. At: 11/09/2015 01:10:55 UTC
Please refund immeadiately.
Dealsmachine Customer Support At: 11/10/2015 03:50:50 UTC
Dear Beachpricing,
Thank you for contacting dealsmachine.
We will process your refund soon.
Please note:
For paypal refund, it may take up to 3-7 business days depending how the item was paid for(e.g. Paypal balance, credit/debit or checking account). Please contact Paypal for any queries regading the refund. You can view the status of your refund from your Account History. Log in to your PayPal account. Click History.
Thanks for your understanding and assistance.
Please feel free to contact us anytime.
Best Regards
Cameron
Dealsmachine Customer Service
http://www.dealsmachine.com/
Beachpricing Inc. At: 11/10/2015 01:46:47 UTC
I expect my refund immediately.
Dealsmachine Customer Support At: 11/13/2015 01:31:03 UTC
Dear Beachpricing,
Thank you for your message. Our financial department is working on it.
Please wait for a little longer.
Once again we apologize for any inconvenience caused.
Thanks for your understanding and assistance.
Best Regards
Cameron
Dealsmachine Customer Service
http://www.dealsmachine.com/
Beachpricing Inc. At: 11/17/2015 02:37:52 UTC
You have not refunded my account.It is well past time. I will expect my refund by tomorrow morning.
Tip for consumers:
Don't use them!!
Dear Michael,
We regret any inconvenience or frustration that your experience has caused you.
After I checked your order, we have received your package and we are handling it now.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Best regards,
Customer Service
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Empty.
Dear Michael B.,
Thank you for your comment.
Please review in detail our shipping and insurance policy in our terms and conditions here:
http://www.gearbest.com/about/terms-and-conditions.html
We offer Shipping Insurance to protect your package against any lost or damaged shipments.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
If you have any further queries, please contact our Support Center who will be more than happy to assist you.
Best regards,
Gearbest Customer Service Team