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I bought a messenger bag but the inside of the flap started to crack and then crumble. It was obviously a manufacturing flaw. Arielle at Timbuk2's customer service refused to replace it or refund it. So much for their lifetime guarantee! I would advise anyone thinking of buying a Timbuk2 bag to buy another, better brand.
Tip for consumers:
Timbk2 do not honour their lifetime guarantee
Products used:
Messenger bag
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