The website has useful information but stay away from ordering from this site. When an order is placed you receive no confirmation message until about a week later to say the order has shipped. That is the first time you have a tracking number or order number to be able to check on the order. When my shipment was received it was the wrong item (a $50 battery charger instead of a $335 digital camera). It took two calls to customer service to get a promised e-mail sent with instructions and then the link provided on the e-mail did not work. I'm still waiting to resolve the issue. Wish me luck.