Michael H.

I am absolutely livid and frustrated with AuctionZip(Invaluable) and Vogt Auctions. I placed a bid on AuctionZip (Invaluable) which is one of the online platforms Vogt uses for their auctions. I was approved and placed a bid on an item over a week and a half prior to the auction. During the auction, my bid was passed over and unable to bid live via AuctionZip. I had the high/winning bid by $150 compared to the person who ended up winning the auction using LiveAuctioneers as their platform. I confirmed this with the live feed of the auction on YouTube, as well as talking directly to the owners of Vogt. If a platform is deemed to not work, why are they using this platform? I have been looking for this very specific item that came up for auction for more than 4 years and was willing to pay good money for it. I rightfully should have won but neither Vogt or AuctionZip (Invaluable) can or will do anything for me. I am left out to dry for something I should have rightfully won. I sold items that I can no longer get back to ensure I had the money for this specific lot. I passed over other lots in the auction to ensure I was able to keep bidding on the specific lot. I am furious with Vogt and AuctionZip (Invaluable) for this injustice. I have screenshots and video proving that I was the high bidder and should have won. But the owner of Vogt said there's nothing he can do for me. It's safe to say they have lost my business. I understand that this is not all Vogt's fault, as AuctionZip was the main point of failure, but the fact that they use this platform will continue to use it is absolutely wrong. I have witnessed many auction houses stop live bidding to ensure their online platforms are synched and working correctly, however this was clearly not done with Vogt. An absolute embarrassment of an auction house!