No response after a couple of months, so I re-requested. The response I got was
"STOP HARASSING CANLAW, YOU LYING PIG."
All I did was ask for help - I tried to use the service they claim to provide - finding a lawyer. A second request after a month or more is "Harassment"? And somehow I lied when they don't even know the details of my problem, much less the truth or falsity of it?
Tip for consumers: Could hardly be less professional.