Whoever the product manager is must think that we pay our fees to admire the artsy, world-class annoyance of a UI they've switched to. It impedes the customer's access to product, by putting 10 clicks between you and shows you regularly watch, and an slowly clicking through an unlimited number of viewing offerings one show at a time if you're just browsing for something new.
When I canceled, they charged an extra month, and lied to American Express about my date of cancel. Good thing I used American Express.