We ordered a part for our hot tub May 12,2022. After receiving the wrong part we returned it & have spent all summer trying to get our money back less original shipping, less a restocking fee. It's now October 11,2022 and we still haven't gotten a refund despite speaking directly to them on the phone 3 times over the last 4 months! Good luck to anyone who shops their site! Now we have contacted our State Attorney General Office to clear this up!