BEWARE BEWARE
I purchased a gold chain and 2 bezels from this company. One of the bezels was broken on receipt. Because I did not notice within 7 days, the company refused to refund or exchange the piece.
On top of that, when I first emailed support, they did not respond at all. I finally called, and the support person said that they didn't exchange, but she would look into it and contact me back. She never did. It was just a brush off.
My feeling is that it is close to FRAUD to send a broken piece and refuse to exchange it unless it is noticed within 7 days.