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Michael P.

Contributor Level

Total Points
88

1 Review by Michael

  • APMEX

4/3/22

BEWARE BEWARE

I purchased a gold chain and 2 bezels from this company. One of the bezels was broken on receipt. Because I did not notice within 7 days, the company refused to refund or exchange the piece.

On top of that, when I first emailed support, they did not respond at all. I finally called, and the support person said that they didn't exchange, but she would look into it and contact me back. She never did. It was just a brush off.

My feeling is that it is close to FRAUD to send a broken piece and refuse to exchange it unless it is noticed within 7 days.

Michael Has Earned 8 Votes

Michael P.'s review of APMEX earned 8 Very Helpful votes

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