Michael P.

Our HOUZZPRO account has been down for over 1 week. When you call their support number, the recording asks you to hang up and go to their web site to log a support ticket. We have done this twice now! They say it will take from 48-72 hours for it to be reviewed. We submitted our first ticket on June 5th, 2023. We manage multiple construction projects but cannot create a change order, an estimate, send an invoice, etc. Not to mention we are paying over $700.00 per month for leads...which we are also not getting! This is terrible customer support from a company we entrusted to help us manage our projects and lead generation. Buyer beware