In a period of a week's time our washing machine wasn't discharging water, and our ice maker stopped working. After going through some of the online videos, we purchased the replacement parts, they came quickly, and for about $50/ each we fixed both of the issues. The online videos are super helpful, along with the parts schematics. Didn't have to use the help desk, but I hear they're great as well. Highly recommend.
Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.