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I had not done enough research on some knives and ordered them anyway from BladeHQ. Once I got the knives they weren't what I expected. I reached out to customer service and without any questions set a return label. Kim was amazing in helping me knowing I was the one that screwed up! Love these guys and will be doing more future business.
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I received a knife that arrived open and defective. BHQ processed a return quickly, without...
Hey Michael! Thanks for the review of you experience with Kim! Kim is definitely amazing! I will share with her!
~Lisa