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Michael S.

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1 Review by Michael

MyTAXPrepOffice

  • MyTAXPrepOffice

“Phone Call - Support Ticket”
1/23/24
Verified purchase

TaxPrep representative Ray called regarding a support ticket. Ray resolved not only the subject ticket but also two other support tickets I had outstanding. Ray also provided instructions on how to customize my organizer to better serve my clients. Ray was extremely competent and professional. Spent considerable time to help me understand parts of the program that I have not become familiar with. Really appreciate the quality of service I received today. Great job!

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