I am not using this company again. They neglected to scan 12% of the negative packets, but returned the USB as if the job was done. If you use them: check carefully. They even lost a packet of negatives. Was a whole hassle to straighten it all out. You are trusting them to scan each and every negative, but it will never know if the scan-person got tired and just skipped a few. In my case, many folders were missing on the USB stick. This is, my opinion, a company with a quality control problem. I will not use them again.