I ordered an Axe online which according to the website was in stock, days later I get an email stating that it was not in stock and they put it on back order with a TBD date of delivery I don't know about most people but I don't trust companies that will change my order to a back order without consulting me to see if I'm OK with it first. I tried calling the phone number listed on their website and it is a nonworking number and you can't reply to the email they sent you. So you have to find another way to contact them and cancel the order.