- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have returned two pair of boots because their sizing is all messed up. The web site recommends you size up so I did. I wear a 10.5 boot so I ordered an 11. They were way too big, more like a 13/14, so I returned them for a 10. When I received this boot it was still too big and felt more like an 11/12. So, once again I returned them and exchanged them for a size 9 (still waiting on this pair, as shipping takes 10/12 days). Both times they charged me $6.50 for shipping and then charged me full price for the exchange pair. I would have no problem with this policy, if the issue was my problem. I guess this will just have to be the last time I shop at LLBean.
Products used:
Duck boots
Michel hasn’t received any votes.
Michel hasn’t received any thanks yous.
Michel doesn’t have any fans yet.
Michel isn’t following anybody yet.
Empty.
LLBean was once a great store. When they had their lifetime guarantee on all products, the...
