I could not review my order before sending. Sent/Submitted any way. This is when I saw 2 people were omitted from my personalized ornament. My fault. "Contact us" - 2 hour window to edit or cancel. Site would not allow me to edit, so I cancelled. WITHIN 5 MIN! A few hours later, I got an email stating my order was received & being processed, $ taken from my PayPal account! No customer service info / phone # to be found, no matter where I looked or googled.$161.97