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DO NOT BUY FROM THIS SITE. BEWARE!
Items are not as described, poor quality, wrong sizing. It says made in USA, it is not. They trick you and expect you to return to china tracked and you pay for the return which can be costly. They change their site often and they do not return emails unless you make a complaint with paypal. Their email on paypal bounces. Payment goes to veawq Co.,Ltd this company.
Tip for consumers:
This company is a scam
Products used:
nOTHING
The company is a scam. I ordered two dresses and only received one and it was of horrible quality. They make their money and try to give you a % back. I wanted my full refund and they expected me to pay for return. Their customer service is insulting. DO NOT BUY. These companies that post on FB post picture's of clothes are are not true to the picture. They also change their name of the company often because of bad reviews. Do not be fooled.
These sheets are microfiber and they claim that they are breathable and do not make you sweat. These sheets are synthetic and are not breathable and do make you sweat. They have a guarantee but only if you have unopened packages. How can you try them to see if they work if you don't use them. They also claim they are wrinkle resistant. They wrinkle just like cotton. DO NOT be fooled by them saying this is the new type of microfiber that is breathable. False claims. Do you research.
Tip for consumers:
Do your research on microfiber before you purchase.
Michele F.'s review of ursime.com earned 37 Very Helpful votes
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Dear Michele,
We are sorry to hear about your dissatisfaction with the quality of the item that you recently received from Ursime.We value your feedback and appretiate you taking the time to share it with us.
Regarding the quality of the dress you received, we take pride in the quality of our products, so we apologize for any disappointment caused. We would like to assure you that we will take your feedback into consideration and work towards improving our product selection.
We understand that you were not satisfied with the refund process as well. We strive to handle all refund requests with the utmost care and attention, and we apologize if we fell short of your expectations. In regards to your shipping fees, please note that we have a policy of requiring shipping fees to be covered by the customer. We apologize if this caused any confusion or frustration.
As for your receiving only one of the 2 dresses, the reason why you only received one is the other one is one of the to pre-orders. The shipping info can be gotten by contacting the customer service.
We want to make things right, and we would like to offer you our email address, complaint@ursime.com, hoping you can reach out to us to sort it out ASAP.
If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback and value your business.
Best regards,
Ursime cusotmer complaint team