Michele K.

I have purchased on Redbubble several times. I never had an issue with the seller's themselves and the merchandise was always great. But what good is that if the company itself is so difficult to communicate with when there is a problem? I do not sell on here - I only purchase. I had an email change and they will not allow me to go into my account and change it. They say it is an "artist" request even though I do not sell on here. So I put this request in months ago and it got ignored. I placed an order recently only to find the same issue and that they never changed it. If I need to put in a new email request they don't seem to grasp there may be a problem with the old email address? So they kept sending messages to the old one instead of the new one to confirm my identity. Fortunately I still have access but it's difficult and don't wish to do that. There is no phone number to call so I left a FB message. He didn't understand this simple thing either. It's an email change - how hard is that? He went on about other things that had nothing to do with this. What an awful company to deal with when you can't even change your own account info. I feel for the sellers on here because I probably will never use this site again. So beware if you buy on here and have an issue, they make it extremely difficult.

I do not sell on Poshmark - I only purchase. Thankfully, I have had no issues with the few items I have ordered. When I purchased recently, it automatically paid my item through paypal without adhering to my security issues with paypal... I must be sent a text from paypal to confirm it is me. Yet, It bypassed that and It automatically paid. I was baffled. Since Poshmark never responded I contacted paypal who said I had signed a billing agreement with Poshmark to automatically pay them! I did nothing of the kind, especially since I do not sell on their site. I would never do anything like this with any company. I was quite upset to hear that and I had paypal remove it. Not only did Poshmark not respond to my inquiry, they sent me an email asking me to rate the girl who helped me! I never got a response - I didn't know who it was and nobody ever contacted me. I told them that and still I have not heard from anyone. This is pretty much going to be my last purchase with them - I'm not even comfortable buying on this site. Because if there is an issue with an item, I will probably never hear from them. I also tried to contact the seller and tho you could type the email to them there was no way you could send it? Beware of your payment situation if you use this site or better yet beware of them period.

This is the worst site for finding a pet. First, people who advertise their pets do not answer your applications and this site does absolutely nothing about it. They say they have no way to? How irresponsible is that? So you are left hanging for weeks not knowing anything. They use the excuse that the people looking for homes for pets "have difficulties" and to give them time to respond. Everyone is having difficulties of one sort or another and this is no logic for not responding to applications. I thought the whole objective here was to find homes for the animals. They give you a phone number to call yet all they do is tell you to email them and then you do and they just give you generic answers which are always basically that they cannot do anything about helping you find a pet or dealing with an application you submitted. There are many shelters whose pets wind up on this site as well so you are better off contacting the shelter on your own instead of going through this website. All of the negative reviews do not seem to matter to them either and I can't understand why someone isn't shutting them down. Save yourself the frustration and pain and avoid using them.